Privacy Policy

Easy Deco Sdn Bhd (202501008041) (“Easy Deco”, “we”, “us”) respects your privacy. This Privacy Policy explains what personal data we collect through this website, how we use it and the choices you have, in line with the Personal Data Protection Act 2010 (Malaysia).

1. Information we collect

Information you give us. When you send an enquiry through our contact form, we collect your name, phone number, email address (optional), the product or design code you are asking about and your message. When you contact us on WhatsApp or by phone, we receive your phone number, your name as shown in the app and the messages you send.

Information collected automatically. Like most websites, our web server records basic technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit. This is used to keep the website secure and working properly.

2. How we use your information

• To reply to your enquiries about products, designs, sizes, stock and prices.
• To prepare quotations and arrange orders, collection or delivery that you ask for.
• To direct you to the nearest store or branch.
• To improve our website, products and customer service.
• To protect the website against spam, abuse and security threats.
• To comply with legal and regulatory obligations.

We will not use your information for purposes unrelated to the above without your consent.

3. Sharing your information

We do not sell or rent your personal data. We may share it only:

• Within Easy Deco and our branches, so the right team can help you.
• With service providers who help us run this website, such as our web hosting and email providers, under appropriate confidentiality obligations.
• When required by law, court order or a government authority.

4. Third-party services

Our enquiry form is protected by Google reCAPTCHA to prevent spam. reCAPTCHA collects information such as your IP address, browser details and how you interact with the form, and is subject to the Google Privacy Policy and Terms of Service.

This website also links to or uses services operated by other companies, including WhatsApp, Google Maps, Google Fonts, Facebook and TikTok. When you use these services (for example, tapping a WhatsApp button or viewing a store map), the provider may collect information according to its own privacy policy. We encourage you to read those policies.

5. Cookies

Our website does not use cookies to track you for advertising. Third-party services, such as Google Maps on our Stores page and Google reCAPTCHA on our enquiry form, may set their own cookies. You can block or delete cookies in your browser settings.

6. How long we keep your information

We keep enquiry details only for as long as needed to respond to you, provide our services and meet legal or accounting requirements. After that, the information is deleted or anonymised.

7. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure.

8. Your rights

Subject to applicable law, you may ask to access the personal data we hold about you, to correct it if it is inaccurate, or to withdraw your consent to further processing. To make a request, please contact us using the details below.

9. Children

This website is intended for adults. We do not knowingly collect personal data from children under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, with the date it was last updated.

11. Contact us

If you have any questions about this Privacy Policy or your personal data, please contact Easy Deco Sdn Bhd:

• WhatsApp / phone: 018-201 5107
• Enquiry form: Contact us
• Visit any of our branches, open 9am – 6pm daily: Our stores